Mayo Clinic developed gradually from the medical practice of a pioneer doctor, Dr. William Worrall Mayo, who settled in Rochester, Minnesota, in 1863. From the beginning, Mayo doctors employed a team approach to patient care, and doctors and students came from around the world to learn new techniques at Mayo. Patients flock there, too: Mayo Clinic is now the largest integrated, not-for-profit group practice in the world.
Today its team approach is carried out by more than 55,000 doctors, nurses, scientists, students, and allied health staff at Mayo Clinic locations in Minnesota, Arizona, and Florida. Collectively, Mayo Clinic facilities care for more than half a million outpatients and 124,000 inpatients each year.
Mayo is nationally and internationally recognized for its excellence in neurology, neurosurgery, cardiology and heart surgery, orthopedics, nephrology, gastroenterology, endocrinology, urology, gynecology, rheumatology, ophthalmology, otorhinolaryngology, rehabilitative medicine, geriatric care, and the treatment of diabetes and pulmonary diseases. The Mayo Clinic Cancer Center is funded by the US National Cancer Institute (NCI) as a comprehensive cancer center, in recognition of Mayo’s scientific excellence and focus on cancer prevention, diagnosis, and treatment.
Research & Innovation
Mayo Clinic reseachers are often at the forefront of medical research. For example, in 2009 Mayo scientists demonstrated that induced pluripotent stem (iPS) cells—stem cells converted from adult cells—can be used to treat heart disease. The researchers “reprogrammed” cells that ordinarily contribute to scars after a heart attack to become stem cells that could repair heart damage. This is the first application of iPS-based technology for heart disease therapy in the world.
Mayo Clinic researchers have pioneered in many other fields, including noninvasive stool testing for the diagnosis of colorectal and gastrointestinal cancers. Mayo Clinic researchers have also completed breakthrough research on other digestive disorders ranging from celiac disease to Barrett’s esophagus dysplasia and have pioneered a minimally invasive treatment for esophageal cancer. Mayo Clinic cardiology researchers have identified a peptide that helps preserve and improve kidney function during heart failure, without affecting blood pressure. Benefits of this new peptide include increasing kidney filtration rate, suppressing harmful protein production, and keeping water and salt flowing from the body.
Mayo Clinic is known for its emphasis on continuing education and professional development for its staff. In 2009 the Mayo Quality Fellows program was launched. It provides physicians, nurses, and allied health staff with advanced tools for improving the quality and safety of services to patients. MayoExpertAdvisor, an online tool for health professionals, is part of MayoExpert, a Mayo-designed software system that analyzes data from a patient’s electronic medical record and alerts providers about test results that require immediate action. The alert links to another segment of the system called AskMayoExpert. It includes important medical information, which is vetted by Mayo medical experts, about the patient’s disorder. The system also offers instant access to discussions with colleagues who can provide expert advice.
Each year more than 8,000 international patients from 140 countries travel to one of Mayo’s locations. Mayo's International Patient Offices work to ensure that distance and language are not obstacles to receiving excellent care. With representative offices in Canada, Colombia, Ecuador, Guatemala, and Mexico, all Mayo’s facilities offer interpreters in any language at no cost. Interpreters can attend appointments, translate patient education materials, and offer other assistance as needed. In addition, multilingual appointment, registration, and finance personnel assist patients and families before, during, and after their visit to Mayo Clinic.
International Center staff members arrange appointments, find interpreters, and answer questions about billing and insurance. Mayo’s concierge service guides global patients in making travel and lodging arrangements and utilizing community services, including shopping, entertainment, banking, and worship. The center also arranges fee-based travel services, including airline and hotel reservations and ground transportation, including shuttles, limousine service, and car rentals.
International patients can request an appointment at Mayo Clinic locations in Minnesota, Florida, or Arizona with an online form. A representative from one of Mayo's international appointment offices responds to requests within three business days. In most cases, a physician referral is not necessary to set up an appointment. Many patients schedule their own appointments at Mayo Clinic. Patients or their physicians may also request an appointment by email, phone, or fax. eConsult is available through the patient’s home physician for $750. International patients can request an estimate of charges for services through international financial representatives who work at all three Mayo locations.
Last updated on 7 November 2015
Get to Know Your Hospital or Clinic
Once you’ve chosen a date and destination for your treatment, you’ll be wise to do some additional sleuthing, beginning with your treatment center. Although detail-driven, this investigation is not as daunting as it sounds, and most of your research involves simple fact-checking.